Relcu's Business Continuity and Disaster Recovery Policy focuses on maintaining critical operations and restoring essential services swiftly in the event of disruptions, ensuring minimal impact on business functions and compliance with regulatory standards.

Relcu's Vulnerability Scanning Policy ensures regular automated scans of systems and networks to identify, assess, and remediate security vulnerabilities, maintaining system integrity and compliance with security standards.

Relcu's Data Backup and Restore Policy ensures regular backups of critical data and outlines procedures for the secure restoration of data to prevent loss and ensure business continuity in case of failures or disasters.

Relcu's security incident response policy ensures timely identification, assessment, and mitigation of security threats, prioritizing data protection and compliance with industry standards.

Relcu's Code of Conduct Policy outlines the ethical standards and professional behavior expected of all employees, promoting integrity, respect, and compliance with legal and organizational guidelines.

Relcu's Asset Management Policy ensures proper identification, tracking, and protection of company assets throughout their lifecycle, enabling effective risk management and safeguarding both physical and information assets.

Relcu's Data Classification Policy categorizes data based on sensitivity and criticality to ensure appropriate handling, protection, and access control, safeguarding information in line with its classification level.

The Relcu's risk assessment report analyzes operational vulnerabilities, assesses their potential impacts, and proposes mitigation strategies to enhance overall security and compliance.

The Relcu's pentest report highlights identified vulnerabilities and recommendations for enhancing security posture.

Personnel perform security and privacy awareness training on an annual basis. Topics covered include: Passwords, Mobile devices, Social Engineering, Physical security, Phishing and compliance.

Cyber insurance is an integral part of security risk reduction at Relcu. We maintain an insurance policy with cyber coverage in the event of a security incident that results in financial damages.

All customer data is encrypted in-transit. Relcu is committed to following encryption best practices per industry guidelines and continually reviews the rigor of current encryption standards.

All customer data is encrypted at-rest. Relcu is committed to following encryption best practices per industry guidelines and continually reviews the rigor of current encryption standards.

Relcu captures backups on a regular basis to ensure internal and customer data is protected from loss according to our Business Continuity and Disaster Recovery procedures.

We have a formal Business Continuity and Disaster Recovery plan, which is exercised, reviewed and approved annually. Relcu also conducts regular testing of critical services, backup systems and operational infrastructure to ensure business continuity requirements are met. Our risk assessment program and business impact analysis are scoped across the organization, reflecting our commitment to preparedness across business areas.

Relcu is committed to maintaining a high level of security and privacy awareness among its personnel through comprehensive annual training programs. This training covers critical topics secure communication, data classification, phishing, physical security, social engineering, data privacy, third-party/application security, laptop standard, protect data, and acceptable use.

Relcu engages in third-party penetration testing annually and upon the release of new products to proactively identify and address security vulnerabilities within our systems. The outcomes of these tests are meticulously documented, and any findings are prioritized for remediation according to their severity.

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Relcu is committed to maintaining robust asset management practices that span both virtual and physical assets. Our asset management policy is designed to systematically identify the organizational assets while defining appropriate protection responsibilities and is updated annually

Relcu system is hosted on AWS and is container-based.

MFA is enabled for all the users to increase the security levels. The primary objective of multi-factor authentication is to reduce the risk of account takeovers and provide additional security for users and their accounts. Since over 80% of cyber breaches happen due to weak or stolen passwords, MFA can provide added layers of security necessary to protect users and their data

A visual representation of a computer or telecommunications network.

We have a strong internal password policy that includes a requirement for MFA . Passwords are required to meet industry-leading complexity requirements and are stored in a company managed password manager.

To safeguard our infrastructure, Relcu utilizes a combination of traditional firewalls. These tools allow us to monitor and control the flow of network traffic, preventing unauthorized access and ensuring data integrity and security

To protect the confidentiality and integrity of information stored on all employee endpoints, Relcu mandates full-disk encryption. Additionally, we continuously monitor endpoint security signals to promptly identify and investigate any anomalous activity.

Relcu Security team actively monitors the environment for known attacker tactics, techniques, and procedures (TTPs), as well as known malicious binaries and other suspicious activities. These regular activities are complemented by periodic reviews and investigations into anomalous activities to discover unknown threats occurring on a regular cadence.